Relais Parco Cavalonga
Last updated: 3 May 2025
1. Data Controller
Relais Parco Cavalonga
Contrada Parco Cavalonga, 97014 Ragusa (RG), Italy
Email: info@parcocavalonga.com
Phone: +39 366 67 21987
2. Types of Data Collected
We collect the following types of personal data:
- Personal and contact details (name, surname, address, phone number, email)
- Booking information (stay dates, room preferences, special requests)
- Payment details (limited to what is necessary for the transaction)
- Browsing data collected via the website (IP addresses, technical and profiling cookies, if applicable)
- Special category data (e.g. dietary requirements, disabilities) only if provided voluntarily
3. Purpose and Legal Basis of Processing
Purpose of Processing - Legal Basis
Management of bookings and stays - Performance of a contract
Accounting and administrative obligations - Legal obligation
Marketing and promotional communications - Explicit consent
Service improvement - Legitimate interest
Legal obligations (e.g. communication to public authorities) - Legal obligation
4. Data Processing Methods
Data is processed using both digital and paper-based systems, in accordance with principles of lawfulness, fairness, transparency, data minimization, and integrity.
5. Data Recipients
Personal data may be disclosed to:
- Authorized employees and collaborators
- IT and hotel management system providers
- Accounting and legal consultants
- Competent public authorities (e.g. police headquarters)
6. International Transfers
Data will not be transferred outside the European Economic Area unless services used
provide appropriate safeguards (e.g., EU-based servers or standard contractual clauses).
7. Data Retention Period
- Booking data: 10 years (for accounting purposes)
- Marketing data: until consent is withdrawn
- Cookies: as specified in the Cookie Policy
8. Data Subject Rights
You have the right to:
- Access your personal data
- Request rectification or deletion
- Restrict or object to processing
- Withdraw your consent (without affecting the lawfulness of prior processing)
- Lodge a complaint with the Data Protection Authority
To exercise your rights, please contact: privacy@parcocavalonga.com
9. Cookies and Tracking Tools
For more information, please see our Cookie Policy.
10. Changes to This Policy
This policy may be updated. In such cases, the updated date will be clearly indicated.